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TerraSource operations leaders highlight continuous improvement processes being implemented in our Belleville manufacturing facility that are improving our customer experience in terms of quality and lead times. Click the images below to watch each video of this series.
Relentless Commitment to Continuous Improvement
Hear from Jeff Horvath, VP Operations & Supply Chain about his mission to optimize customer value by driving continuous improvement throughout the entire value chain of TerraSource operations.
Using Customer Surveys to Improve Quality, Performance and Service
See how TerraSource uses feedback from Voice of Customer surveys to stay connected to our customers and ensure we are meeting their expectations for quality, performance and service.
Cutting Waste in the Manufacturing Process
“We’re getting better every day.” Watch Plant Manager, Mike West, explain how cutting waste and maintaining a spirit of continuous improvement is creating efficiencies, reducing costs, and improving lead times at TerraSource.
Every Team Member Contributes
25% improvement in operational efficiencies – “The data tells the story for us.” Listen to Vice President of Supply Chain and Operations, Jeff Horvath, discuss how TerraSource has eliminated waste to dramatically improve operational efficiencies and ensure consistent product quality.
Full Commitment to Quality
VP of Supply Chain and Operations Jeff Horvath highlights how TerraSource Global ensures defect-free products by integrating quality assurance throughout every step of the manufacturing process.