Field Service Specialists
We understand that your TerraSource Global supplied equipment is critical to your operation. Keeping your equipment in optimal operational condition is our highest priority.
Our service program is designed to maximize the performance of your equipment. Regularly scheduled inspections and application assessments will ensure your equipment continues to run at original specifications with minimal downtime.
Dedicated to Helping
Our team of highly skilled field-service consultants provide troubleshooting and repair services as needed, whether it is on your site or at our repair facility. These service visits from a factory-trained technician will offer advice on fine-tuning and maintaining your TerraSource Global products or provide you insights on upgrades or new configurations to improve your operations. Suggestions like OEM replacement parts, and/or rebuilds and retrofits that will extend the life of your existing equipment. All to increase the return on your equipment investment.
During these visits our technician
conducts a complete inspection,
analyzing areas such as:
Bearings • Instrumentation • Infeed size
End product sizes • Throughput capacity
Wear parts • Frame & foundation
Safety labels
During these visits our technician conducts
a complete inspection, analyzing areas
such as:
Bearings • Instrumentation • Infeed size • End product sizes • Throughput capacity • Wear parts • Frame & foundation • Safety labels
During these visits our technician conducts a complete inspection, analyzing areas such as:
Bearings • Instrumentation • Infeed size • End product sizes
Throughput capacity • Wear parts • Frame & foundation • Safety labels
Following the inspection, our technician will briefly review the results with you and then follow that up with a complete written evaluation containing appropriate recommendations.
These highly skilled, factory trained technicians are also available to supervise your installation and train your staff on the operation and maintenance of your equipment.
Customer Service Specialists
TerraSource Global’s expanded, global customer service team is dedicated to helping ensure your business-critical machinery is performing at its best, with minimal downtime. Whether you need expert service, replacement parts, new equipment or application assessment and recommendations, contact our customer service team.
The team will be able to quickly answer your questions or put you in touch with the appropriate engineering, technical or field services representative nearest you.
Our customer service team can help you with subjects including, technical support, engineering, testing, repair, refurbishing, operation training, training, safety review, calibration, application review, start-up assistance, installation support, maintenance training, research and development and more. Learn more about additional benefits of partnering with TerraSource Global.
Not only will we be able to fully support any requirements you have with new or existing equipment from our Gundlach Crushers, Jeffrey Rader or Pennsylvania Crusher flagship brands, but we can also handle most inquiries about our older legacy brands such as BMH Wood Technology, Celcotec, Consilium-Babcock, Miller Hofft and Retec.